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Debit & Credit Cards Management

Visa® Debit Card

Contactless debit cards are a safe, secure, and hassle-free way to pay!

Mobile Wallet 1

Don't get caught without your wallet! Link your debit card to your mobile wallet for secure and seamless transactions.

Credit Card Account Management

Get 24/7 account access to check your credit card balance, rewards points and more! Use the button below to access your account or enroll!


 

Debit Card Service Numbers  

Please call as soon as possible to report a lost or stolen debit card, to dispute a charge, or to report fraud.


Lost or Stolen

866.820.9793

International Cardholders
727.299.2449

Report Fraud

866.820.9793

International Cardholders
727.299.2449

Change PIN

888.886.0083

Dispute a Charge

866.820.9793

 

 

Credit Card Service Numbers & Resources 2

Please call as soon as possible to report a lost or stolen credit card.


Report Card as Lost or Stolen - Cardmember Service

For questions about your account or to report a Lost or Stolen Credit Card, call 24-Hour Cardmember Service at 800.558.3424.
Please note: Lost or stolen credit cards cannot be reported on aacu.com

Technical Support

Call 877.334.0460 for any of the following concerns or technical issues:

  • Internet browser configuration
  • Technical support
  • Issues with online account access

 

Credit Card Payments

Send a Payment 
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Send an Overnight Payment 
Cardmember Service
824 N 11th Street
St. Louis, MO 63101-1016

 

 

 

AACU Credit Card Service Numbers & Resources 3

Platinum Card Member Service Number

For general questions regarding your AACU Platinum Credit Card 866.620.6733

Signature Card Member Service Number

For general questions regarding your AACU Signature Credit Card 866.620.6732

Report Card as Lost or Stolen

For questions about your account or to report a Lost or Stolen Credit Card, call 24-Hour Cardmember Service.
For Platinum AACU Credit Cards: 866.620.6733 
For Signature AACU Credit Cards: 866.620.6732

Card Activation Number

800.631.3197

Cardholder PIN Now Number

888.886.0083

Loyalty Rewards Number

800.637.7728

 

AACU Credit Card Payments

Please Note: Include Visa card number in the memo section of the check. 

Send a Payment 
Visa Cardmember Services
P.O. Box 660348
Dallas, TX 75266-0348

Send an Overnight Payment 
Visa Cardmember Services
560 Carillon Parkway
St. Petersburg, FL 33716

 

 

 

Business Visa Debit Card Disputes

In the event you have an unauthorized transaction on your Business Visa® Debit Card, call us as soon as possible to dispute a charge
866.820.9793

 

 
Locations & ATMs

Find an AACU branch or ATM or locate thousands of surcharge-free ATMs or shared branch locations in the U.S. and Canada.

Schedule An Appointment

Life gets busy, we get it! You can schedule an appointment with a Financial Coach, Financial Advisor, Mortgage Loan Officer, and more! 

Rates

Check out current rates for checking, savings, certificates, and IRAs.

Open An Account

An easy and convenient way to open additional accounts online!

 

Disclosures

1 AACU does not charge for the use of these services; however, additional charges may apply for Internet usage depending on your wireless carrier. Standard charges and/or message and data rates from your mobile service provider may apply. Please consult your wireless provider/mobile carrier for details on correlated rates and charges.

2 The creditor and issuer of these Credit Cards is Elan Financial Services, pursuant to separate licenses from Visa U.S.A. Inc.

3 This card is issued by Air Academy Credit Union pursuant to a license from Visa USA Inc.

ScoreCard is a registered trademark of FIS.

©2024 Mastercard. All rights reserved. Mastercard® is a registered trademark of Mastercard International Incorporated.