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Payment Assistance
Life doesn't always line up perfectly with your payment schedule. Sometimes it's a matter of timing. Sometimes it's something more significant.
Below, you'll find the available options to help you manage your loan payment. Each one is designed to provide flexibility while keeping your long-term financial health in mind.
Change Your Due Date
If your payday no longer aligns with your current due date, you can request a one-time due date change of up to 15 days over the life of your loan.
Designed for scheduling adjustments rather than hardship, this option can make staying on track easier when your income shifts.
To request a change, call 719.593.8600 or 800.223.1983.
Skip-A-Pay
When life gets busy or expenses stack up a Skip-A-Pay 1 gives you room to breathe. You can skip one loan payment up to four times over the life of the loan, even if your payment is up to 30 days past due.
The skipped payment is added to the end of your loan, so your monthly payment amount stays the same. It's a simple way to create flexibility without long-term changes to your plan.
To request a Skip-A-Pay, call 719.593.8600 or 800.223.1983.
Hardship Modification
If you're dealing with a significate life change, such as a job loss, medical expense, or divorce, a Hardship Modification provides a one-time, 60 day payment relief option over the life of the loan.
Deferred payments are added to the end of your loan, giving you time to regain stability. A fee, application, and credit review are required to ensure this option supports your long-term financial health.
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